Expect good vibes, kind faces, and a little bit of luxury. When you walk in, we’ll greet you with a warm welcome and offer to hang your coat or bag. You’ll be offered a complimentary drink—champagne or spa water, your choice. Before your service begins, we’ll do a quick consultation to understand your goals and preferences. Whether it’s hair, nails, or skin—you’re in good hands.

Nothing too serious! Just come clean and ready—whether that means makeup-free skin, detangled hair, or no polish on your nails (depending on your service). Arrive about 10–15 minutes early so you can settle in, sip something, and get comfy. You deserve to ease into your appointment, not rush into it.

We totally understand that things come up. If you need to cancel or reschedule, please let us know at least 24 hours in advance. This helps us keep everything running smoothly and respect everyone’s time—including yours! No-shows or late cancellations may result in a fee.

Yes! There’s street parking available around the salon on Elmwood and nearby side streets. Give yourself a few extra minutes just in case it’s busy. Once you’re here, we’ve got you. Your only job is to relax and enjoy your service.